FAQs


General FAQs

Is Salter Cook compatible with my device?

How do I download the Salter Cook app?

How do I register for a Salter Cook account?


Recipe Book FAQs

How do I import recipes from the internet?

The recipe I’ve selected won’t fully import, what can I do?

Can I add my own recipes or other recipes that aren’t on the internet?

How do I organise my recipes into categories?

How do I add and remove categories?

How do I delete recipes?

Can I editing recipes after I’ve saved them?

How do I share my recipes?

How do I transfer my recipes to a new or additional device?

Can I strike through ingredients or steps as I work?

How do I scale my ingredients to give me the correct number of portions?

Why isn’t Salter Cook recognising all the weights, times & temperatures in my recipe?


Timer FAQs

How do I set a timer?

Can I label my timers?

How do I reset a timer?

How do I delete a timer?

Why am I not receiving alerts when my timers complete?


Scale FAQs

How do I connect my Bluetooth scale to the Salter Cook app?

My Salter Bluetooth Scale is not connecting to my device

How do I set a target weight?

How do I clear a target weight?

How to I change the weight unit?

How do I measure multiple ingredients in one bowl (add & weigh)?

How do I listen to music & use my scale at the same time?


Thermometer FAQs

How do I connect my Bluetooth Thermometer to the Salter Cook app?

My Salter Bluetooth Thermometer is not connecting to my device

How do I set a target temperature?

How do I clear a target temperature?

How do I change the temperature unit?

How do I use my thermometer to measure oven temperature?

How do I use my thermometer to measure meat temperature?

How do I use my thermometer to measure confectionery temperature?

How do I use my thermometer to measure oil temperature for deep frying?

Why am I not receiving alerts when the temperature is reached?

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